Detour support
Need help, found a bug, or have an idea? We'd love to hear from you.
Contact us
- In the app: profile → help & support. You'll get our reply in the app, as a notification if you have them on.
- By email: {{CONTACT_EMAIL}}
We usually reply within a couple of days. Safety reports are handled within 24 hours.
Common questions
How do I join my friends' party? Ask them for the 6-character invite code (party → invite friends), then on your profile tap join another party and enter it.
Why can't I see my friends' photos? That's the point: proofs stay locked until you've posted your own, or until the quest closes.
Can I take back a photo I posted? While the quest is open and your proof is still in review, you can replace it from the quest screen.
I'm not getting notifications. Check profile → notifications in Detour, and that notifications for Detour are allowed in your phone's settings.
Someone is being mean or posted something inappropriate. Report the photo or the person from inside the app, and block them if you like. See our Community Guidelines.
How do I delete my account? profile → delete account, or follow these steps.